August 23, 2013: Southwestern Ontario Student Transportation Services ("STS")
introduces a free service for parents to receive email or text message alerts when
there are bus delays or cancellations.
"This is a unique change that allows parents to receive email or text messages about
their student's bus in the event of inclement weather delays or cancellations. During
the morning rush, hectic in every household, this will deliver critical information
exactly when the family needs it. We believe in time this will become people's preferred
method of receiving the information," says Maureen Cosyn Heath, General Manager
In the Parent Portal, parents will have the option to sign up for bus delay and
cancellation emails or text messages. The unique part of this service is that it
will be specific to the bus that their student is assigned to, eliminating the possibility
of confusion in the morning rush. Parent Portal logon instructions were mailed last
New this year: bus delays or cancellations will be posted on the homepage of www.mybigyellowbus.ca. "Weather zones"
have been eliminated. Bus delays and cancellations will appear in an alphabetized
list, supported by a powerful search feature to look up the information by bus run
number or school name.
STS will continue to post messages about school bus delays and cancellations on
Facebook and Twitter. STS will be testing the system in the last week of August
so people have an opportunity to become familiar with the new system before school
Southwestern Ontario Student Transportation Services coordinates school bussing
services in Elgin, Middlesex and Oxford counties for over 45,000 students each day.